★★★★☆September 5, 2021
Unexpected!
I bought this along with the "on a cloud" shampoo. YOu only need a tiny bit of each. For reference, I have straight hair that is generally considered "fine" but I have a lot of it. not skinny hair by any means, but there are areas where i'm graying it's a little bit it's coarser. The ends of my hair are a little crunchy (dry). always have been even when i stopped all hair drying, processing, styling---everything for a year during 2020. This conditioner is odd. It doesn't take much and it doesn't go on really slick like other conditioners.. I know, it's a mask.. but it says you can use it for daily use. so, when you rinse it out, it doesn't have that soft slick feeling you might be used to after intense conditioning. in fact, my hair almost felt rubbery with a strange pull or tack to it when i rubbed my hand across my head in the shower, i can't really describe it. i was really turned off to this at first, but i kept going. after using both the shampoo and conditioner for a week, my hair feels so soft! even my crunchy ends have softened. the fragrances are fine, nothing amazing or off putting, but i think it's helping the health of my hair all around.
GoldilocksVerified purchaseHelpful (11)
★★★★★December 15, 2022
My hair is like silk!
I don't review products, but there aren't many detailed reviews of this product and I felt it was worth the money. I live in an extremely dry climate (think the desert, then drier) and I have very long hair with a strong wave. My hair is neither coarse nor fine, heat styling and sleeping on it wet had made it feel frizzy and tangle easily. It was not shiny. I applied this product in the shower and left it on from root to end for about 10 mins, then rinsed out with just water. It does not feel slick like freshly conditioned hair feels, it felt like it had a bit of tack - this is normal. My hair the next day was GREASY - the roots practically stood up by themselves - but after a shower with regular shampoo and conditioner then drying, my hair is so beautiful. It is incredibly soft and silky and SHINY, like I just got a keratin treatment, and does not feel like there is any product in the hair. I feel like I've tried so many hair products over the years but this one truly surprised me with the results. This conditioner is definitely getting added to my regular routine. I think next time I will try applying this first, then shampooing afterward, to avoid dealing with greasy hair for a day.
mtVerified purchaseHelpful (8)
★★★★★October 9, 2021
Wonderful
This has helped this girls dried out curls! This mask smells good and makes my hair shiny and new! So many compliments on my hair since using this, I use it a couple times a week as a conditioner replacement and it is so great! Totally worth it, and i love R&Co products!
Amazon CustomerVerified purchaseHelpful (5)
★★★★★July 19, 2021
Love this conditioner
I use this daily. Honestly does a great job and it does not weigh my fine hair down at all!
STWVerified purchaseHelpful (5)
★★★★★November 15, 2023
Fantastic!
I was a little skeptical of this hair mask at first, but WOW! I have damaged ends, and have been trying different products to avoid getting a cut just a little longer. When I first used it, I thought that for a moisturizing hair mask, it washed off way too clean. Then I brushed my hair…no tangles at all…the mask really locked in moisture. I use High Dive (or Waterfall) leave in conditioner, and made the mistake of using the same amount after Up in the Clouds. Totally not necessary - my hair just felt slightly waxy. (Not the case the second time I used it.). Also, the scent is one of my favorites. My only note is to not use it too frequently, maybe once a week or so. There are oils in the mask, which can cause a bit of residue buildup, requiring a cleansing shampoo every so often. (I prefer Neutrogena.)
LauraVerified purchaseHelpful (4)
★★★★★October 29, 2025
Awesome stuff for curly hair
Expensive ... BUT my hairdresser told me to use this as a replacement for my leave in conditioner AND curl cream. It has worked wonders with my curls! Pea sized amount daily on very wet hair in shower, scrunch, flip, air dry. Amazing!
JAQVerified purchaseHelpful (3)
★★★★★March 8, 2022
Love this product, but…
I love this product, but it came broken :( for $44, I would expect it to have a better quality bottle
Amazon CustomerVerified purchaseHelpful (2)
★★★★★February 8, 2025
Power house for damaged hair
My fine hair is severely damaged from over bleaching at home, the last few weeks I have tried almost every top brand of conditioner on he market, this is by far the best, I have found that, not rinsing it out completely works the best. Love it.
DC MPLSVerified purchaseHelpful (2)
★★★★★August 21, 2024
Expensive, but I love it
Ok, it costs too much, but I have not found anything that matches the quality of this product. I color my hair and spend too much time in the sun, and this stuff leaves my wavy hair feeling soft and bouncy again. Have bought this several times and usually include it on my Christmas list because it is expensive.
Kippy06Verified purchaseHelpful (2)
★★★★★January 20, 2025
Best conditioner
I’ve been using this for 2 years. Love the smell and how my hair feels.
katrinaVerified purchaseHelpful (2)
★★★★★May 19, 2022
Love this product
I have white hair, in the morning I look like Albert Einstein... and my phone doesn't recognize me! Got a sample of this Repair and a shampoo by R&Co and tried it. Today was the first tie in 4 years that my phone has recognized me!!! Just two fabulous products, no more fly away frizz and kink. My hair is smooth and shiny ! What a difference. Just a great product, a brand I hadn't been familiar with but it is a "game changer"... and made in the USA.
C. FarrisHelpful (2)
★★★★★April 17, 2024
Heavenly Soft
True to the name — Makes my hair feel like a cloud and smells incredible too
Monique de SadeVerified purchaseHelpful (1)
★★★★★July 9, 2026
Game Changer for color-treated hair.
This product is a game changer. I use it 2-3 times a week to repair and add moisture to my color treated hair. it is thicker than a normal conditioner, use it as a mask and then clip your hair up for a few minutes so it has time to work. its a little difficult to get the last bits out of the container, but well worth the money.
ashleyVerified purchaseHelpful (1)
★★★★★July 11, 2022
Fixed my dried up mop!
I received an intensive treatment at a salon which consisted of two different treatments, the last one being this stuff. Due to pre-menopause, my mop was dried out as hay and this saved it. After a good cut and a couple treatments, it’s almost back to normal. Thank you R & Co!!!
Amazon CustomerHelpful (1)
★★★★★October 5, 2024
I love this product
I’ve been using this product for years. I put it on my hair for 20 minutes to two hours And my hair comes out incredibly soft. I try to use the product once a week and I don’t have any split ends at all.
Amazon CustomerVerified purchaseHelpful (1)
★★★★★March 21, 2023
It works.
Even with hair extensions this works great for moisture. No crazy build up and smells nice.
lSVerified purchaseHelpful (1)
★★★★★June 19, 2023
Really repairs
My hairstylist recommended it. Great product
virginiaVerified purchase
★★★★★January 17, 2026
Wonderful for moisture hungry hair!
I have naturally curly hair that needs tons of moisture. I blow straight and this conditioner is wonderful - my hair is manageable and soft. This product will ALWAYS be in my shower.
Amazon CustomerVerified purchase
★★★★★April 7, 2026
Only 5 minutes, once per week! It seems to work pretty well.
I've liked this. It seems to help bring moisture into my hair and it only takes 5 minutes! I use a lot so it goes quickly as most hair masks do.
AxxiVerified purchase
★★★★★November 20, 2022
The only conditioner to help tame my naturally frizzy/curly hair.
I absolutely love this conditioner mask. It has dramatically improved my hair condition, texture and appearance. I’m so glad my stylist recommended it and the shampoo to me. I purchased from my stylist but when there is a sale here I stock up!
BoyMomFunVerified purchase
★★★★★January 16, 2025
Best hair mask/conditioner I have ever used
Best hair mask/conditioner I have ever used
Brandon WaltersVerified purchase
★★★★★February 17, 2026
Smoothing Goodness
Human Calico hair compatible. Only need a little...as soon as you have styled your hair with it in the shower, rinse out. Nice.
Brendan OConnellVerified purchase
★★★★★April 21, 2026
LOVE
So in love with this product. Makes my hair so soft and manageable
Jen AdamsVerified purchase
★★★★★August 25, 2024
The best!
The best hair mask by far! I have thick curly/wavy hair so I’m always looking for new products to try and I always return to this one! I have other items from R+co that I also love, but this by far my favorite!
JulieVerified purchase
★★★★★August 21, 2024
Great product!
This hair mask has done wonders for my hair. The weight is light & the moisture that it gave me has helped with my dry-chlorine/colored thick hair after a few uses. My ten year old niece even loved the product.
Michael De SalvoVerified purchase
★★★★★June 8, 2023
Works like the a charm
I'm really happy with this conditioner. It's a bit pricey but it's worth it.
Suzy-Q666Verified purchase
★★★☆☆August 14, 2025
It's an ok product, lots better ones for the $
Way over priced
ALLAN SAGESVerified purchase
