★★★★★September 3, 2025
Leaves hair shiny, feels like silk and looks GREAT! LOVE IT!!!!!
I have course, thick, heavy hair that frizzes on a humid day. I used the REF shampoo and conditioner, and it is unbelievable how wonderful my hair looks. We had a very humid week a month or so ago, I was SHOCKED that my hair did not frizz at all. Also, I wake up every morning and my hair looks so good, I don't even have to comb it. My niece tried my shampoo and conditioner and noticed how shiny her hair looked. I know this sounds too good to be true, but it is real. If you have thin hair, I would say to use this sparingly.
j. K.Verified purchaseHelpful (1)
★★★★★August 16, 2021
Authentic product
Love this brand for my color-treated hair. This is the real-deal; not a copy of the product.
S. ThebertVerified purchaseHelpful (1)
★★★★★August 5, 2025
Protects my color!
I've been using Ref products for over a year and it's the best! It keeps my hair soft and protects my color treated hair. I love that it doesn't have sulfates and sulfites. Decently priced.
Amazon CustomerVerified purchaseHelpful (1)
★★★★★June 8, 2025
Great brand
Love this! My hair smells great and color looks amazing. Wonderful brand!
Selena RogersVerified purchaseHelpful (1)
★★★★★August 7, 2025
Great for my fine, thin hair
Wonderful product for my thin, fine hair. Doesn't weigh it down and calms the frizz. Love that it has a very light scent and is not overwhelming. It also helps my hair hold up to the extreme Midwest humidity.
Kelly MVerified purchaseHelpful (1)
★★★★★March 5, 2025
Excellent product and Great Price
Excellent product. My hair is soft, shiny and in great condition. I was shown this product by my hairstylist. She used it one time on me. I liked the results on my hair. I was in sticker shock when she quoted me the price. I didn't question it since I have gone to her for a long time. I assumed she would not gouge the price. I bought both shampoo and conditioner and wanted to see if when the bottles were empty, I was still impressed. I WAS! On a whim, I searched for and found this on Amazon. It was $10 less expensive (per product) than my hair salon. Guess where I am getting this product from now on.
Lady ChefVerified purchaseHelpful (1)
★★★★★May 4, 2023
Ref
Love the shampoo!
Dorthy SantaguidoVerified purchaseHelpful (1)
★★★★★July 13, 2024
Smells soooo good and won’t do without!!
My hair girl recommended and wow!! This product is amazing and works perfect on extensions and did I mention the smell is incredible. Will be ordering in repeat!!
Angie SackmanVerified purchaseHelpful (1)
★★★★★September 28, 2025
Ref is my go to, always
Excellent shampoo!! Would definitely purchase again
SunnyCaliforniaGirlVerified purchaseHelpful (1)
★★★★☆March 7, 2021
Excellent conditioner but pricey
Very nice conditioner with a lovely smell! But pricey!
IlovetoShopVerified purchaseHelpful (1)
★★★★☆September 26, 2025
Great smell, priced too high for the amount.
Love this product. It just doesn’t last long for the price.
JennwllmsnVerified purchaseHelpful (1)
★☆☆☆☆June 28, 2026
Seller sold expired product
I didn’t realize until I spoke with my hairdresser. But this conditioner expires after 12 months. It’s vegan. Bought expired product. Not cool. Luckily it was still okay. But it shouldn’t be sold to people like that. Not Refs fault, it’s the seller. Bought in March 2026
Samantha N. LuceroVerified purchase
★★★★★March 21, 2023
Love this!!
Absolutely love this!! This is the first shampoo that has actually helped my hair get more healthy!!
alyssaVerified purchase
★★★★★April 20, 2026
Excellent moisturizer for hair
It makes your hair nice and supple and does moisturize very well. I am 67 years old and your hair changes after 60 and this product works well with my type of hair.
BeverlyVerified purchase
★★★★★June 22, 2020
Amazing
Best conditioner I have ever had, I also like the repair shampoo and conditioner by this brand!
Elisabeth SpindlerVerified purchase
★★★★★July 31, 2021
Great Shampoo
Works wonders on your hair. Leaves it clean and soft especially if you have colored hair
Jeanette MoscropVerified purchase
★★★★★July 6, 2023
Great
No troubles at all.🙏🏻
Kimberly HillVerified purchase
★★★★★January 18, 2023
Nice product
Great for thick hair
kimVerified purchase
★★★★★July 22, 2026
I add a little when doing my to maintain my beautiful curls.
This is a hidden gem. I have such curly hair, and this smooths my hair and makes it so manageable. The smell is also so good; I just love this conditioner.
Mary P.Verified purchase
★★★★★July 4, 2022
Love the product
Use this and love it. Quick delivery!
Patricia A UrbanVerified purchase
★★★★★April 22, 2022
Lather
Doesn't take much to lather up a head of hair. Smells good too!
Stephen L. FiscusVerified purchase
★★★★☆August 18, 2025
Pricey
Does great!
HolleeVerified purchase
★★★☆☆March 12, 2025
It smells good and leave the hair soft
I like this conditioner; the 3 stars is because it was not well packed. The lid was opened and there was conditioner outside the bottle and inside the shipping bag. They must secure this type of items with tape before shipping it.
EMVerified purchase
★★★☆☆April 12, 2023
Not Impressed!
I use to use this brand but Blue that smelled awesome and seemed to work well. This one smells like chemical and doesn't feel like it gets my hair clean. Skip this one!
Kimberly BVerified purchase
★★☆☆☆July 5, 2024
Bad Batches
I've used this before and it was fine but the last TWO conditioners I bought were bad/expired! The smell was what I could only describe as the carpet cleaner they use in the smoking section of a las vegas casino. Made me sick! I couldn't stand to just sit there and smell how pungent it was and had to rewash my hair with anything I could find just to try and get the smell off my scalp so I could stop gagging Wouldn't buy from this seller again!
Tristen LycanVerified purchase
★★☆☆☆December 19, 2023
Expired
I was disappointed to receive an expired bottle of conditioner. Buyer beware.
KMKTgVerified purchase
★★☆☆☆April 1, 2023
Bad smell
I’ve use this conditioner in the past, and I think I got a bad batch, as the smell was very pungent. Would not buy it from the seller again.
Katie S.Verified purchase
★☆☆☆☆April 2, 2023
Not the same as the salon
I should have purchased it locally. It seems very runny. I don't think it is the same product as in the salon.
JPVerified purchase
★☆☆☆☆August 22, 2025
Expired Product
Expired in 2024 and unsealed with not the same scent as the salon
Sam BelangerVerified purchase